Contact information
Furmero is a small, independent brand. There is no call center. Emails are read and answered by a person.
support@getfurmero.com
Response time
We answer within one business day, Monday to Friday. If you write over a weekend you will hear back on Monday.
What to include
Your order number if you have one, and one line about what you need. That is usually enough for us to sort it in a single reply instead of four.
Before you email
Fit questions, shipping timeframes and returns are covered on our Shipping and Returns pages, which are often faster than waiting on us.